LogMeIn Rescue Lens

com.logmein.rescuepov

Total installs
1,000+
Rating
2.7(19 reviews)
Released
February 3, 2015
Last updated
January 28, 2025
Category
Utilities
Developer
GoTo Group, Inc.
Developer details
Name
GoTo Group, Inc.
E-mail
[email protected]
Website
unknown
Country
United States
Address
333 Summer St Boston MA 02210 United States
iOS SDKs

Screenshots

LogMeIn Rescue Lens Screenshot 1 - AppWisp.com
LogMeIn Rescue Lens Screenshot 2 - AppWisp.com
LogMeIn Rescue Lens Screenshot 3 - AppWisp.com

Description

*ONLY DOWNLOAD IF DIRECTED TO DO SO BY A SUPPORT AGENT YOU TRUST*

If a picture is worth a thousand words, then what’s the value of live streaming video?

The LogMeIn Rescue Lens app now with audio, allows support agents to use the camera on your iPhone or iPad to see what you are seeing. Show them the problem in a live support session and let them walk you through the steps for resolution.

To use this application you must be receiving support from an agent who is using LogMeIn Rescue Lens. With your permission, agents have the ability to see what you choose to show them using the camera on your smartphone or tablet.

How to use:

1. Install the app

2. Launch the app

3. Enter the six digit pin code given to you by the support agent

4. Point the camera at the issue