AIOCHAT

Description

Automate Your Service

Total Service Control:
AIOCHAT offers service automation via WhatsApp, with the creation of customizable departments and menus using a single WhatsApp number. This ensures constant availability and quick responses.

Efficiency with ChatBot:
ChatBot automates frequent tasks, saving time and increasing team productivity. Agents can also use the platform for manual service.

Automated Service Robots:
ChatBot automatically registers customers, personalizing feedback.

Multi-Agent Service:
Several employees can work simultaneously on different communication channels.

Satisfaction survey:
Create satisfaction surveys to collect feedback from customers and partners.

Automatic Customer Registration:
Automatic generation of registration for everyone who comes into contact, creating a valuable history.

Cloud Platform:
ChatBot in the cloud eliminates configuration and installation worries.

Automatic Notes:
The ChatBot works 24 hours a day, answering messages promptly first thing the next day.

Multidepartments:
Create departments and link agents, allowing an agent to work in multiple departments.

Protocol Generator:
Automatic generation of protocols for tracking care.

Multi-reports:
Various reports to monitor calls, messages and registrations.

Integration API:
Automate services by integrating with the company's database.

File Transfer and Service:
Exchange files with customers and transfer services between agents in a controlled manner.

One WhatsApp Number for Multiple Customers:
Organize service with a single WhatsApp number, eliminating the need for multiple cell phones.