AGENT IyoBank

Description

[Major Features]
・Account Balance
・Scheduled Withdrawal Details
・Family Account Sharing
・Opening a Regular Savings Account
・Opening/Transferring a Fixed-Term Deposit Account
・Opening/Transferring a Foreign Currency Deposit Account
・Transferring/Transferring Money
・Changing Your Address/Name/Phone Number
・Procedures Related to Loss/Theft
・Inheritance Procedures
・Opening/Transferring Investment Trust and NISA Accounts
・QR Code Tax Payment
・Loan Application
・Partial Prepayment of Home Loans
・Application for the "SAFETY" Card Loan Service
・Chat
・Coupons, etc.

■Have You Ever Experienced This?
About Money Management
・"I just look at the balance amount, but..." "It's hard to tell if I'm saving enough or not."
"It would be reassuring to know in advance the scheduled deductions and amounts."
"It's hard to know how much I'm spending each month."
"I want to know the status of my asset management immediately when I'm worried."

About banking procedures
"I want to make a transaction, but I don't have time to go to the bank."
"I want to spend the time I'm waiting for the transaction freely."
"Going to the bank is a hassle, but I want to be able to speak to a bank representative directly to complete the transaction."
"Filling out so many forms is a pain."

AGENT can solve these problems.

[AGENT Features]
■Graphing Savings Account Balances and Investment Status
You can view the investment status of your savings account and investment trusts in graphs, so you can see your money's movements at a glance.

■Various Inquiry Functions
You can use a variety of functions, including balance and total asset trends, deposit and withdrawal details, scheduled deduction details, and monthly income and expenditures.
We plan to add more functions in the future.

■ Easy procedures on your smartphone
Complete banking procedures quickly and easily with the app, including transfers, fund transfers, address changes, and fixed-term deposit transactions.

■ Procedures via video call are also available
You can schedule procedures and complete them via video call with a bank employee. The bank employee will input the transaction details, making it easy for those unfamiliar with smartphones to use the app.

■ Consultations and inquiries via chat
You can consult and inquire with bank employees about our products and services via chat.

[Video call procedure flow]
1. Select procedure
Select the procedure you want to complete on the app.
2. Photograph your My Number card or driver's license
Take a photo of your My Number card or driver's license and cash card or passbook, then wait your turn.
3. Video call with a bank employee
When it's your turn, start a video call with a bank employee and register the necessary information while you talk.
4. Confirm application details
Confirm the details you registered and register your signature and PIN.
⑤ After the procedure is completed (sending documents)
Depending on the procedure, the bank will send you a cash card, passbook, and documents.

[Notes]
- "AGENT" is a registered trademark of Iyo Bank.
- This procedure is only available to individual customers. Corporate customers and customers with business-name accounts should use the "Iyogin Business Portal."
*The "Iyogin Business Portal" can be accessed here: https://www.iyobank.co.jp/business/iyoportal/
- Please make sure that your My Number Card or driver's license contains the latest account holder information.

[Contact Information]
Iyogin Telephone Center
TEL: 0120-64-1414
Hours: Weekdays 9:00 AM - 5:00 PM

GOOD DESIGN AWARD Winner
Mobile App & Web Services/Digital, Human, Digital (DHD Bank) [Iyo Bank]
The AGENT app is part of DHD services.

*"QR Code" is a registered trademark of DENSO WAVE INCORPORATED.