View detailed information for METRO Service Desk — ratings, download counts, screenshots, pricing and developer details. See integrated SDKs and related technical data.
The mobile client for METRO Service Desk maintenance was created for the internal purposes of MAKRO Cash & Carry ČR s.r.o. / METRO Cash & Carry Slovakia s.r.o.
The METRO Service Desk maintenance application is a clear and efficient tool designed for recording, processing and evaluating incidents. Allows you to manage the life cycle of an incident from its inception to closure.
Main function:
- Creating new incidents, editing existing incidents, changing the status of an incident
- Attaching photos to incidents
- Automatic sending of notifications of incident changes
- Monitoring the progress of incident resolution