myVW

Description

Welcome to myVW, a drive-changing app with connected vehicle services enabled through myVW+. The myVW app enables access to control and monitor important features on your model year 2020 or newer VW. Enjoy a connected drive with a Remote Access¹ plan and more, whether you're right next to your vehicle or miles away.

Available Remote Access plan features (if vehicle is equipped):

• Remote start your engine³
• Start and stop battery charging⁶
• Remote lock or unlock your doors²
• Remote honk and flash²
• Remotely access climate control⁶
• Manage battery settings⁶
• View last parked location⁴
• Find a preferred Volkswagen dealer
• Schedule service
• View service history⁵
• Create vehicle alerts, including speed, curfew, valet and boundary alerts³
• View fuel or battery status⁶
• Vehicle health reports⁷
• DriveView⁸ scores if you are enrolled in DriveView

Connected vehicle services enabled through myVW+ are available on most MY20 and newer vehicles and require an included or paid subscription, some of which may have their own terms and conditions. Paid subscription is required to continue services after included plan expires. Visit the shop tab in the myVW mobile app to see how much time is remaining on your subscriptions. All connected vehicle services require the myVW app and myVW account, cellular connectivity, network compatible hardware, availability of vehicle GPS signal, and acceptance of Terms of Service. Not all services and features are available on all vehicles and some features may require the most recent software update. Services depend on connection to and continued availability of 4G LTE cellular service, which is outside of Volkswagen’s control. Services are not guaranteed or warranted in the event of 4G LTE network shutdowns, obsolescence, or other unavailability of connectivity due to existing vehicle hardware or other factors. All services are subject to change, discontinuation, or cancellation without notice. Certain connected vehicle services may require additional payment for emergency or other third-party services rendered such as towing or ambulance transport services. Message and data rates may apply for app and web features. Connected vehicle services are not available on most MY20 Passat vehicles or rental fleet vehicles. See Terms of Service, Privacy Statement, and other important information at vw.com/connected. Always pay careful attention to the road and do not drive while distracted.

¹ Remote Access connected vehicle services available on most MY20 and newer vehicles. Remote Access included plan duration will vary based on model year and included plan begins on the original (new, unused) vehicle in-service (purchase) date.

² See Owner’s Manual for further details and important warnings about locking and unlocking your vehicle remotely.

³ Remote Start requires compatible factory-installed or dealer-installed remote start feature. See Owner’s Manual for further details and important warnings about the keyless ignition feature. Do not leave vehicle unattended with the engine running, particularly in enclosed spaces, and consult local laws for any limitations on use.

⁴ Do not use feature to locate stolen vehicle.

⁵ Service history is available as long as work was performed since January 2014 at a participating Volkswagen dealership.

⁶ Requires myVW mobile app and acceptance of myVW+ Terms of Service. Message and data rates may apply.Requires myVW mobile app and acceptance of myVW+ Terms of Service. Message and data rates may apply.

⁷ Refer to your vehicle's warning and indicator lights for the most current diagnostic information. Always consult owner's literature for maintenance guidelines and warnings. Vehicle Health Reports and Health Status may not be available on all EV models.

⁸ DriveView requires myVW account and acceptance of myVW+ Terms of Service. Use of your vehicle by multiple drivers may impact your driving score. Always obey all speed and traffic laws.