T3 CRM

Description

T3 CRM is a powerful service order management app designed for engineers to efficiently handle customer service requests. This app enables engineers to seamlessly update and track service orders directly from their mobile devices.

Upon ticket creation by a customer, engineers receive a notification and can view the ticket in the app. They can accept the ticket, attempt to resolve the issue, and provide real-time updates regarding the service order. Once the service order is completed, engineers can close the ticket and mark it as resolved.

In addition, engineers can view the install base and track service orders related to each installation. Notifications are sent whenever a new service order is generated, ensuring engineers stay updated and responsive.

Key Features:

Accept and resolve customer service tickets.

Real-time updates on service orders.

View install base and related service orders.

Notifications for new service orders.

Seamless ticket closure upon service completion.

T3 CRM helps improve service efficiency and enhances communication between engineers and customers, all from a simple, easy-to-use interface.