SNG소프트 - 보이는 ARS 관리자

Description

**Easy and fast on mobile!**
**Visible ARS and CS reception management dedicated app**

The mobile-based management app provided by SNG SOFT supports franchisees or customer center managers to 'check ARS and CS inquiries in real time and respond immediately' without being limited by time and place.

[Main Function Guide]

■ ARS and CS reception management function
1. Check visible ARS and customer inquiry reception cases at a glance
2. Provide detailed inquiry function by day, phone number, and inquiry type
3. Includes automatic response message transmission function
4. Immediate response to received inquiries by phone or text
5. Text message transmission method selectable (web transmission / phone transmission)

■ Administrator notification (Push Notification)
- Real-time push notification provided when reception occurs to the administrator group registered in the app

■ User screen (UI) setting function
1. Visible ARS screen components can be modified directly from the administrator app
2. Easily manage ARS menu names, icons, descriptions, etc.
3. Business hours notice and location information can be set

[Recommended for these people]

- Visible ARS franchise managers who are operating a large number of customer inquiries
- Those who want to respond to customers in real time on mobile devices rather than the web
- Business owners who want to easily manage integrated CS reception history
- All customer center operators who want to respond quickly without missing customer requests

[Customer Support Guide]

If you have any questions while using the service If you have any suggestions or suggestions for improvement, please contact our customer service center at any time. S&G Soft will always listen to the voices of the field and grow together with them.