Zenvia Converter
com.sirena.mercury
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Description
Zenvia Converter is a conversational platform that enables communication between customers and companies and enables integration with various tools, providing improvements on sales performance and a better customer experience.
It is Zenvia's Sales Engagement solution that helps small and medium-sized businesses measure, optimize and convert sales opportunities through conversations on multiple channels such as WhatsApp, Instagram and Facebook Messenger.
Increase your sales, offering a better experience for the client, with agility in the interaction.
Manage your customers and improve the routine of your sales team through performance reports and dashboards.
It provides compatibility with the main channels: WhatsApp, Facebook Messenger and Instagram.
Main features:
- Automation of first contact and quick replies.
- Shared inbox
- Automatic distribution of contacts to sales teams
- Integration with dozens of sales channels through APIs