Pike

Description

We ensure that you never again have problems with the delivery and return of your packages. Get the best delivery experience with one app. With the Pike app you can easily decide for yourself where and when you want your package delivered sustainably or picked up for return. We ensure that we are at your door within a time slot of 15 minutes. With Pike you are no longer dependent on delivery companies or courier services.

Pike is available in Rotterdam.

The benefits of the Pike app.
- Account: Create an account and get an overview of all your delivery and return packages
- Decide for yourself: Make the choice yourself whether you use Pike's service. We are there for the consumer.
- Delivery: Determine where and when we deliver your package. We will deliver your package within 15 minutes.
- Returns: With the Pike app you can easily return packages. We ensure that it is returned to the supplier. Don't have a printed return slip? We print these for you.
- Convenience: As soon as you receive a message in the app, you can easily choose the date and time of your delivery.
- Sustainable: Pike stands for sustainability. The packages are delivered by electric bicycle, which reduces CO2 emissions.
- CO2 emissions: The app registers how much CO2 emissions are saved by you.
- Feedback: Give feedback to make our service even better.

How does the Pike app work?
1. Register in minutes
Simply register within minutes. Verify with an SMS code and you are ready to have your parcels delivered or picked up.
2. Order your package
Order your package from an online webshop and enter the address of the Pike warehouse as the delivery address.
3. Register your package
Simply indicate in the Pike app how many packages we deliver to you.
4. Have your package delivered
As soon as your package has been delivered to us, you will receive a notification and you can easily have your package delivered in 2 steps.
5. Delivery
If the delivery person is on its way, you will receive a message and your package will be delivered at the agreed time.
6. Return
If you want to return your package, take a photo of the QR code on your package. In 2 steps you indicate where and when we collect your package. No printed return slip? Mail the receipt and we will print it.
7. Collection
We pick up your package at the agreed time.

Pike does not yet deliver to all of Rotterdam. Check www.pikedelivery.nl to see if we also deliver to your postcode area.