Axis - Unified Inbox

Description

Axis by Belva is the all‑in‑one, AI‑powered customer engagement platform that lets you handle multiple DMs and messaging channels from a single, unified inbox. No more switching between WhatsApp, Instagram, Facebook Messenger, Live Chat, or SMS—Axis brings every conversation into one intuitive workspace.

Why You’ll Love Axis
• One App for Multiple DMs: Consolidate WhatsApp, Instagram DMs, Facebook Messenger, SMS, Live Chat, and more into one universal inbox—so you can manage all your chats without juggling apps.
• Connect Multiple Channels: Effortlessly link every customer channel in minutes. Axis auto‑discovers new messaging sources and funnels them into a single view.
• Omnichannel Automation: Use AI‑driven agents to triage, tag, and draft replies across all your channels—keeping your workflows smooth and your team’s focus on high‑value work.
• Rapid‑Fire Templates: Create custom macros and AI‑suggested responses to send on‑brand replies in seconds—perfect for high‑volume DMs.
• Seamless Team Collaboration: Assign conversations, leave internal comments, and escalate tickets—everyone stays in the loop, no chat gets lost.
• Scalable Rules & Routing: Automate repetitive tasks, set up channel‑specific routing, and schedule follow‑ups—scale support without scaling headcount.

Key Benefits for Fast‑Growing Teams
• Boost Efficiency: Reduce response times by over 50% with AI triage and quick‑reply templates.
• Increase Visibility: Track chats and agent performance across all channels in real time.
• Elevate Customer Satisfaction: Deliver consistent, personalized support—no matter where customers reach out.
• Future‑Proof Your Support: Add new messaging channels in one click as your business grows.

Download Axis by Belva today—the only app you need to unify multiple DMs and connect all your customer channels in one place!

For more details, please visit https://myaxis.ai/.