Lakki CRM For Small Business

Description

Tired of chaos with spreadsheets and notebooks when scheduling clients? Are you losing leads, forgetting appointments, and missing out on profits? Lakki CRM is the solution for your business!

Lakki is a simple and user-friendly CRM system with online client booking, record-keeping, and tools to manage your service-based business. Our goal is to help you automate routine tasks, increase bookings, and boost profits. It's a CRM for small business of any size!

Ideal for:

- Beauty Salons & Hairdressers: Online booking for haircuts, manicures, pedicures, client database management, and tracking of consumable supplies. Easy client scheduling for nail technicians and other specialists.
- Auto Repair Shops & Car Washes: Booking for repairs, maintenance, tire changes, and vehicle service history.
- Medical Centers & Clinics: Online appointment booking, electronic medical records, and appointment reminders.
- Yoga Studios & Fitness Clubs: Online class booking, membership management, and attendance tracking.
- Tutors & Educational Centers: Lesson scheduling, online class schedules.

Key Features and Benefits of CRM:

Online Booking:

- 24/7 Scheduling: Clients can book appointments themselves at any time, from any device, through your own mini-website (automatically generated). No more missed calls or lost clients! Convenient client booking for beauty professionals and beyond.
- Social Media Integration: Place your online booking and schedule link on your social media profiles (Instagram, VK, etc.) for maximum reach.
- Payment Processing: The ability to accept payments/prepayments, reducing the no-show rate.

Client Relationship Automation:

- Client Retention: Automated reminders via SMS and messengers about upcoming appointments, promotions, discounts, and birthdays. This Russian-language CRM brings clients back automatically!
- Client Base Segmentation: Divide clients into groups (regular, new, VIP) for a more personalized approach.
- Interaction History: All client information in one place: visit history, preferences, purchases, and notes. Client management has never been easier!
- Loyalty Program: Create your own promotions and discounts to retain clients and encourage repeat business. CRM marketing in action!

Accounting and Analytics:

- Financial Accounting: Complete control over income and expenses, profit calculation, and statistics on services and staff.
- Inventory Management: Track material and product stock levels, with automatic deductions when services are provided.
- Business Analytics: Over 20 ready-made reports to analyze business performance: staff workload, popular services, average check, lead sources, and more.
- Client Appointment Log: a convenient view of appointments.

Staff Management:

- Staff Schedules: Individual work schedules for each staff member. Client booking for massage therapists - plan sessions and manage time.
- Payroll Calculation: Automatic payroll calculation based on various schemes (fixed salary, commission, mixed).
- Access Control: Differentiate access rights for different employees.
- Staff Reminders: Notifications for new appointments and cancellations.

Built-in Planner and Calendar:

- Task Planning: Create personal and work tasks, set reminders, and track completion. Time management for increased productivity.
- Calendar with Multiple Views: View by day, week, and month.
- CRM Integration: Schedule calls and meetings with clients directly from the planner.

Data Security:

- Secure Storage: Data is securely protected and stored on secure servers.
- Regular Data Backups: To prevent data loss.

Keywords: Online booking, client scheduling, CRM system, client management, appointment book, customer database, schedule, calendar, planner, task manager, time management, business management, individual entrepreneur, self-employed, inventory management, business analytics, automation, online reservation, loyalty program, notifications, electronic booking, reminders, income, expenses, finance.