케이뱅크

Description

*Due to changes in Google's Android OS security policy, your existing joint certificate may not be visible. For more information, please search for "Certificate" in [Customer Center > FAQ].

Enjoy your financial life with K Bank!

■ New Home Screen
Manage all your bank accounts, including your frequently used bankbooks, from the home screen.

■ Discover for Me Tab
Check out daily recommendations for new products and services,
and your subscription status, all in one place.

■ Collected Benefits
From events to service benefits,
collect and redeem rewards.

■ Opening Your CEO Home
From products and services to various benefits,
everything for you, CEO, is now available on the CEO Home.

* Please check
[Guide to Using Financial Products and Services]
- All financial services, including account opening and product subscriptions, can be accessed through the K Bank app.
- Please read the product description and terms and conditions before signing up for each financial product. - Please be sure to bring your resident registration card or driver's license when registering.

[Android OS Security Change Policy]
- Since Android OS 11 and higher do not store joint certificates in the smartphone's public folder (NPKI), your existing joint certificate may not be visible.
- Please reissue your joint certificate or transfer the certificate saved on your PC to the app.
* For more information, please search for "Certificate" in [Customer Center > FAQ].

[Device and Authentication Method Policy]
- For safe and convenient financial services, this service is only available on one registered app.
- We provide safe and convenient services using mobile phone OTP, replacing security cards.
- For secure financial transactions, service access is restricted on "rooted" devices.

[Information on access permissions required for app use]
- Phone (Required): Collects and uses phone numbers to maintain device authentication and for video call authentication.
- App Usage Information (Required): Used to detect potentially threatening apps installed on the device to prevent financial fraud.
- Contacts (Optional): Used to send money to contacts in the device's address book.
- Camera (Optional): Used to take a photo of your ID and submit required documents for non-face-to-face real-name verification.
- Storage (Optional): Used to read, save, and delete certificates, and to save images and photos.

[Customer Center Information]
- Banking Services: 1522-1000 (Daily 9:00 AM - 6:00 PM; Voice Phishing and Accident Reporting Inquiries: Open 24/7)
- Card Services: 1522-1155 (Weekdays 9:00 AM - 6:00 PM)
- Chat Consultation: https://s.kbanknow.com/J75dj7f (24/7)
- Email Inquiries: [email protected]