4iGo

Description

4iGo is the associate’s go-to field service companion—see every area you must cover today, tackle manager-assigned to-dos, stay on top of live customer complaints, flag defects with “Report It’s,” and finish each shift by confirming critical end-of-service checks.

Key features
Area-by-area task list
View today’s required locations by building, floor or room
Manager to-dos Instantly pick up tasks assigned by your supervisors
Real-time customer complaints Monitor issues filed by site customers—no surprises
“Report It” hazard reporting
Snap photos of broken or unsafe conditions and notify your team
Post-service attestations
Quickly confirm “Did you lock the door?”, “Did you turn off the alarm?” and other essential check-off questions
Built-in service timer
Start/stop your service clock with one tap for accurate time tracking
Service history & digital sign-off
Review past sessions, view attestations and keep a complete audit trail