Freshdesk

com.freshdesk.helpdesk

Total installs
471.3K(471,358)
Rating
4.3(464 reviews)
Released
December 20, 2013
Last updated
January 3, 2025
Category
Business
Developer
Freshworks Inc
Developer details
Name
Freshworks Inc
Website
unknown
Country
unknown
Address
unknown
Freshdesk Header - AppWisp.com

Screenshots

Freshdesk Screenshot 1 - AppWisp.com
Freshdesk Screenshot 2 - AppWisp.com
Freshdesk Screenshot 3 - AppWisp.com
Freshdesk Screenshot 4 - AppWisp.com

Description

Deliver exceptional customer support on the go. Unchain yourself from your helpdesk and make your customers happy with the Freshdesk Android app. Streamline customer queries from multiple channels and answer them easily from your phone.

Freshdesk is an online customer support software by Freshworks Inc. that lets you support your customers across channels like email, phone, chat, Facebook, Twitter, and your website.

Key Features:

1. Get a quick overview of your helpdesk. Access all tickets available to you.
2. Prioritize the tickets that need your attention with filters before responding.
3. Manage your support - Set priorities, assign agents, change tickets statuses.
4. Race through routine actions with one-click scenario automations.
5. Delete tickets and block spam right from your phone.
6. Log time spent on a ticket.
7. Stay informed about all updates and changes with push notifications.

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