apnaArohan

Description

ApnaArohan, the official customer application from Arohan, is accessible to all existing customers.
It is a secure and user-friendly application that provides anywhere anytime access to Arohan’s services.

The app has vernacular capabilities and is published for all the languages spoken by our customers – namely English, Hindi, Bengali, Oriya & Assamese.

apnaArohan focuses primarily on ease of use with customer friendly and intuitive design.
It has a password-less login through face recognition.
The home screen allows the customer to get a snapshot about all her engagements with the organization.
It enables the customer to check her ledger real-time and she can download a copy of the same.
She can also do repayments online through this application.
This feature rich application provides various channels to the customer to communicate to field agents.
Features:
1. Facial recognition for login
2. Vernacular – language can be changed on run-time
3. Loan relationship snapshots
4. Real-time ledger view and download
5. Online repayments
6. Customer can show intertest for Cross sell products
7. Real-time notifications
8. Direct calling facility to field agents
9. Grievance report facility
10. Access to training and other informative documents/videos from Arohan