JEPCO Customer Services
com.bi.JEPCO
Screenshots
Description
JEPCO application has the following features:
side menu:
- Create client own profile, to allow JEPCO serve him better
- Manage client many sub-accounts/subscriptions
- The client can scan invoice/bill barcode to add sub-account
- Meter Self-Read Archive: The client can view up to 3 previous months/reads images of his Meter Self- reading (if the client used the Meter Self-reading feature in the app)
- All JEPCO important contact information, the clients can contact JEPCO support directly through email and direct calls shortcuts
Main menu:
- Receive different types of push notifications (such as meter reading date, invoice/bill issued, invoice/bill paid…)
- View previous notifications sent to the client (by pressing on the bell on the top)
- Inquire about invoices, from this feature the client can:
o Move from the sub-account to another
o “Refresh” to get last status
o Get invoice/bill details by pressing on the invoice/bill
o Use invoice/bill presentment (in the top of details page)
- Meter Self-reading:
o Which can show the client the following features:
§ Meter ready to be read
§ Meter already read within the authorized period
§ When the date of meter to be read
o Allows the client to take, submit a photo and enter the reading of his meter (for the meter ready to be read), in order to allow JEPCO issue a new Invoice/bill
- Account statement, this feature is useful for the client as he can:
o Move from the sub-account to another
o See all the due invoices/bills and total receivable balance
o Use in JEPCO offices (to go to cashier directly):
§ For paying an invoice / bill by pressing on the “single” invoice/bill, which show barcode that JEPCO cashier can read
§ Can pay all due invoices/bills by pressing on the barcode icon beside the total receivables, which show barcode that JEPCO cashier can read
- Consumption calculation, which allow the client to:
o Use Consumption calculator (for simulation)
o Use Calculate the current (assuming that the consumption is for one month and calculated on the latest tariff)