LWSC

Description

An easy, branded mobile app to manage your utility in one place. Smooth navigation and a layout that makes key actions quick.

Features

Sign up & login: Use mobile number or email; verify with OTP.

Home: Quick access to fault reporting, navigation, and account switching.

Updates carousel: Staff can post notices, promos, and announcements.

Report a fault: Submit leaks/burst pipes; location auto-detected or entered manually. Non-registered users can report via SMS OTP.

Payments: Pay bills in-app using multiple payment gateways.

Statements: See full transaction history with opening/closing balances, shown as charts or a list.

Consumption: Track the last 7 periods in charts/tables and compare with the same period last year.

Service requests: Update details, attach documents, and track request status in real time for utility account changes.

Alerts: Push notifications for billing, debt management, disconnections, and other important updates—plus instant notices for new agreements or account changes.