ADAK REMOTE

Description

Adak Remote is a free and allows for the quick dissemination of information and skills across for your customers and technicians in the organization. It is available for all the versions of Android for smartphones or tablets. You in touch with an expert who, via a live video session and so you get the training without having to leave their work environment. you can see the problem using your video camera, and ask the experts to help you for solve the problem. This increases productivity and customer satisfaction, resulting in decreased costs and increased revenue. We let experts focus on what really matters.

• You can use this App to:

- Connect easily and call on company experts anytime during remote assistance work
- Solve problems in real time with employees in remote locations
- Sign up to the service also via your Facebook or Google accounts
- Link your device to a pair of Smartglasses


• Characteristics:

- Collaborate without being on site
- Adak is available for use free of charge to all customers
- You can contact the companies by phone and connect to the operator using a session number
- you can draw, highlight, place arrows, and share text bubbles on top of real world objects in a shared video
- You can also rate the level of support received
- Capture important analytics and insights from session recordings and data on work instructions usage- enabling continuous improvement on processes


Quick guide:
A. Install this App
B. Telephone the company which is to provide you with support and tell the operator your session number
C. Sign up to the service, or using your Facebook or Google accounts, select the company and connect