AceS Provider

Description

One platform which enables businesses to simplify operations, manage sales and improve customer service. Our app provides organisations with flexibility and speed in accessing and managing data about bookings, ongoing tasks and employee performance in a secure manner from any device. We believe this is an important step on the journey towards customer centricity as it simplifies and ultimately digitalizes customer communications.

SIMPLIFIED OPERATIONS
• Schedule management (booking notes and photos in one place, including waiting time, boking time, distance etc.)
• Real time notifications with the option to send push notifications to employees and customers
• Birds View which allows geolocation tracking live on a map (integrated with Google Maps and Waze)
• Employee retention through a transparent and rewarding work environment achieved via the Bonus and Guarantee module where extra money can be earned if certain criteria is met.
• Live Chat
• Quotes can be provided and multiple tasks can be booked by customers
• Number masking to protect customers’ personal information in line with GDPR regulations
SALES MANAGEMENT
• Accounting functionality manages cancellation/minimum/visit fees and billing (invoices sent to customer via email)
• Quickbooks Integration for Tax Accounting
• Financial and booking reporting which provides a clear perspective on the business evolution so that managers can act promptly.
• Promo campaigns can be created and analytics are available for rewards unlocked
• Customer fraud management which prevents a single user from using the same promo code multiple times through fake accounts
• Card Payment Authorisation through which our system ensures that the card being used has enough balance to cover the booking
• Cash bookings are also available through in-built financial module
• Referral campaigns



IMPROVED CUSTOMER SERVICE
• Convenient online bookings and payments
• Customer text messaging available
• Reviews and ratings provided for each booking
• Supports login via Facebook, phone number or email address
• Real time updates on the status of the job (notes + photos)

Whether you manage staff in a restaurant, office, construction or cleaning site this app will do the job for you and save you time, energy and stress in the process.