Tell Touch
au.com.slay.telltouch
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Description
Tell Touch is a simple-to-use feedback system designed to put consumers in control.
We’re Aged Care nurses with over 20 years of experience across over 100 homes. Wanting to give consumers a voice, dismayed by the time taken to deal with consumer issues, and concerned with the lack of transparency for executive management, we’ve come up with Tell Touch. Tell Touch combines the latest technology with in-depth knowledge of what’s really needed in Aged Care.
- Tell Touch is specifically designed for aged care, not adapted from another industry. Advantages include:
- Simple to lodge feedback at a kiosk or remotely from a mobile app.
- Systemises feedback to ensure issues don't escalate.
- Available in 36 languages.
Allows management to rate feedback performance against the Aged Care Quality Standards.
“Tell Touch is an integral component of any consumer-directed care model”